At our recent CREW online forum, more than 130 governance and risk professionals joined a timely discussion on the evolving role of risk and compliance within the Three Lines of Assurance (3LOA) model.

At our recent ASFA National Legislation Discussion Group, we shared some reflections on how super funds might improve claims handling by drawing on lessons (and cautionary tales) from banking.

At a recent session of the ASFA National Legislation Discussion Group, experts from the AFCA, Heather Gray and Ben Norman, presented current data and key policy developments.

Things go wrong. Not occasionally, not rarely—regularly. Anyone who's worked in superannuation or funds management for more than five minutes knows that, despite best intentions, processes fail, member expectations aren’t met, the regulator isn’t impressed, or a promising initiative loses momentum.