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Mayflower Consulting

Our thinking

Mayflower Consulting
  • Home/
  • How we help/
  • Consulting /
  • PDS management/
    • Our service
    • PDS Management FAQs
    • Objective Keystone
  • About/
    • About us
    • Our thinking
    • SSFPP
    • Why our clients chose us?
    • Our values
    • Media
    • Contact
    • That Super Show
  • CREW/
    • About CREW
    • CREW Resources
    • CREW Event Policy

Professional insights and industry observations, sharing our experience and expertise is at the heart of what we do.


October 17, 2025

What’s In Your First Mandatory Sustainability Report?

October 17, 2025/ Sarah Penn
What’s In Your First Mandatory Sustainability Report?

At our October 2025 CREW webinar, we brought in the experts to dissect what “baseline compliance” actually looks like, technical aspects to navigate, and practical strategies to ensure your climate reporting is compliant, credible and done efficiently. 

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October 17, 2025/ Sarah Penn/
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October 14, 2025

Beyond FAR: Rethinking Accountability and Risk Culture in Superannuation

October 14, 2025/ Sarah Penn
Beyond FAR: Rethinking Accountability and Risk Culture in Superannuation

At the October 2025 ASFA Legislation Discussion Group, we hosted an insightful deep dive into the Financial Accountability Regime (FAR) and the evolving landscape of risk culture in superannuation. If you’re still catching your breath after implementing FAR, you’re not alone.

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October 14, 2025/ Sarah Penn/
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September 17, 2025

Privacy: Proposed reforms to the Privacy Act, Privacy Law and Enforcement

September 17, 2025/ Sarah Penn
Privacy: Proposed reforms to the Privacy Act, Privacy Law and Enforcement

At our recent ASFA Legislation Discussion Group, Anna Johnston of Helios Salinger delivered a timely update on the evolving privacy landscape. Her presentation underscored that privacy risk is business risk and that superannuation trustees must be proactive in strengthening their privacy frameworks.

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September 17, 2025/ Sarah Penn/
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September 12, 2025

The three lines of assurance (3LOAs): elevating risk and compliance

September 12, 2025/ Sarah Penn
The three lines of assurance (3LOAs): elevating risk and compliance

At our recent CREW online forum, more than 130 governance and risk professionals joined a timely discussion on the evolving role of risk and compliance within the Three Lines of Assurance (3LOA) model.

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September 12, 2025/ Sarah Penn/
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August 20, 2025

Death Benefits in Super: The case for doing it better (with less grey hair all round)

August 20, 2025/ Sarah Penn
Death Benefits in Super: The case for doing it better (with less grey hair all round)

At our recent ASFA National Legislation Discussion Group, we shared some reflections on how super funds might improve claims handling by drawing on lessons (and cautionary tales) from banking.

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August 20, 2025/ Sarah Penn/
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July 28, 2025

Superannuation Complaints and Community Harm: Insights from the Latest AFCA Data

July 28, 2025/ Sarah Penn
Superannuation Complaints and Community Harm: Insights from the Latest AFCA Data

At a recent session of the ASFA National Legislation Discussion Group, experts from the AFCA, Heather Gray and Ben Norman, presented current data and key policy developments.

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July 28, 2025/ Sarah Penn/
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July 15, 2025

AFGO: Another Fabulous* Growth Opportunity

July 15, 2025/ Sarah Penn
AFGO: Another Fabulous* Growth Opportunity

Things go wrong. Not occasionally, not rarely—regularly. Anyone who's worked in superannuation or funds management for more than five minutes knows that, despite best intentions, processes fail, member expectations aren’t met, the regulator isn’t impressed, or a promising initiative loses momentum.

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July 15, 2025/ Sarah Penn/
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June 18, 2025

What’s Next for Super: Key Takeaways from ASFA National Legislation Discussion Group Webinar – 16 June 2025

June 18, 2025/ Sarah Penn
What’s Next for Super: Key Takeaways from ASFA National Legislation Discussion Group Webinar – 16 June 2025

At the June 2025 ASFA National Legislation Discussion group webinar, James Koval, Chief Policy & Advocacy Officer at ASFA provided an insider's look at the future of superannuation policy.

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June 18, 2025/ Sarah Penn/
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September 09, 2024

Navigating Product Governance as a Product Manager

September 09, 2024/ Sarah Penn
Navigating Product Governance as a Product Manager

In today's highly regulated financial landscape, product governance has become an essential component for the success of financial services. Product managers face the challenging task of navigating these regulatory waters while ensuring that products meet consumer needs.

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September 09, 2024/ Sarah Penn/
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August 15, 2024

ASIC review reveals inadequacies in communications around death benefits

August 15, 2024/ Sarah Penn
ASIC review reveals inadequacies in communications around death benefits

ASIC’s review has provided a starting point for funds to improve how they communicate important information to members around the death benefits process.  By taking a few proactive measures now, funds can potentially avoid member dissatisfaction and regulatory enforcements.

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August 15, 2024/ Sarah Penn/
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