In our recent CREW webinar, estateXchange Founder and Co-CEO Sarah Poole and Product Executive Ben Darlow shared hard-earned insights from transforming deceased-estate processes in one of Australia’s major banks and from working with super funds now facing similar pressures.

You’ve invested in new technology. It’s meant to streamline, automate or revolutionise your work. But instead of smooth sailing, you’re staring at frustrated staff, clunky processes and results that don’t look much different from before. Often, the problem isn’t the technology. It’s the setup around it.

At our October 2025 CREW webinar, we brought in the experts to dissect what “baseline compliance” actually looks like, technical aspects to navigate, and practical strategies to ensure your climate reporting is compliant, credible and done efficiently. 

At the October 2025 ASFA Legislation Discussion Group, we hosted an insightful deep dive into the Financial Accountability Regime (FAR) and the evolving landscape of risk culture in superannuation. If you’re still catching your breath after implementing FAR, you’re not alone.

At our recent ASFA Legislation Discussion Group, Anna Johnston of Helios Salinger delivered a timely update on the evolving privacy landscape. Her presentation underscored that privacy risk is business risk and that superannuation trustees must be proactive in strengthening their privacy frameworks.

At our recent CREW online forum, more than 130 governance and risk professionals joined a timely discussion on the evolving role of risk and compliance within the Three Lines of Assurance (3LOA) model.

At our recent ASFA National Legislation Discussion Group, we shared some reflections on how super funds might improve claims handling by drawing on lessons (and cautionary tales) from banking.

At a recent session of the ASFA National Legislation Discussion Group, experts from the AFCA, Heather Gray and Ben Norman, presented current data and key policy developments.

Things go wrong. Not occasionally, not rarely—regularly. Anyone who's worked in superannuation or funds management for more than five minutes knows that, despite best intentions, processes fail, member expectations aren’t met, the regulator isn’t impressed, or a promising initiative loses momentum.

At the June 2025 ASFA National Legislation Discussion group webinar, James Koval, Chief Policy & Advocacy Officer at ASFA provided an insider's look at the future of superannuation policy.