From Compliance to Connection: How we can bring your Annual Member Meetings to life!

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Annual Member Meetings (AMMs) should be one most significant touchpoints a superannuation fund has with its members each year. They're also one of the most complex events to get right. At Mayflower Consulting, we've spent years helping super funds across Australia turn their AMM obligations into genuine engagement opportunities and we know exactly what it takes.

What is an annual member meeting and why does it matter?

Under the Superannuation Industry (Supervision) Act 1993 (SIS Act), registrable superannuation entity (RSE) licensees are required to send invitations to their Annual Member Meeting within six months of the end of each financial year and then hold the meeting at least 21 days but no more than 3 months after the invites are sent out. For most funds, this means the AMM is held in either November or February each year.

The AMM is a formal forum where trustees must present and discuss key matters with members, and most importantly, answer member questions about the fund.

APRA and ASIC take compliance with AMM obligations seriously, so getting the format, content, and process right is essential.

Where many funds struggle

Organising an AMM isn't simply a matter of booking a Zoom link and briefing a presenter. There are layers of logistics, governance, regulatory compliance and communications to manage, often simultaneously and under time pressure. Funds frequently face challenges such as:

  • Coordinating trustees, executives, and external speakers across busy calendars

  • Writing scripts that are compliant, clear and genuinely engaging for members

  • Designing presentations that communicate complex financial data accessibly

  • Managing registrations and ensuring strong member attendance

  • Ensuring speakers are confident and polished on the day

  • Recording and editing the meeting for members who couldn't attend live

That's where Mayflower Consulting steps in.

End-to-end AMM support from Mayflower Consulting

We offer a truly comprehensive AMM service, from the first planning conversation through to the final edited recording delivered to your members. Here's how we work with clients.

Planning and project management

Every AMM begins with a detailed project plan. We work with your team to map out key milestones, assign responsibilities and build a realistic timeline that keeps everything on track, without the last-minute scramble.

Script writing

We write clear, compliant and engaging scripts for your presenters. Whether it's the Chair's welcome, the CEO's address, investment updates, or member Q&A facilitation, our scripts strike the right balance between regulatory rigour and genuine member connection. We know the language of super and we know how to make it accessible.

Powerpoint presentation design

Our team prepares professionally designed slide decks that bring your fund's story to life. From financial performance charts to fund highlights, we ensure your visuals are on-brand, easy to understand and appropriate for a member audience.

Speaker coaching and rehearsals

Even the most experienced executives benefit from preparation. We coach your speakers on delivery, timing and how to handle member questions with confidence. We also organise and facilitate full rehearsals, essential for identifying and resolving any technical or presentational issues before the live event.

Zoom webinar setup and management

We use Zoom Webinars as our platform of choice for AMMs. a reliable, professional and accessible solution for member audiences of any size. We handle all technical setup, including:

  • Webinar configuration and branding

  • Panellist and host access management

  • Q&A and polling setup

  • Technical dry-runs

  • Live event management on the day

Registration management and attendee communications

We can even manage the full registration process, including setting up registration pages, tracking sign-ups and sending timely reminders to registered attendees so turnout is maximised. From calendar invitations to pre-event information emails, we make sure your members show up informed and ready to engage.

Video recording and editing

Every AMM we run is professionally recorded. After the event, our team edits the recording to produce a clean, polished version suitable for sharing with your broader membership, including those who couldn't attend on the day. This supports your ongoing member engagement and transparency obligations.

Trusted by leading super funds

Mayflower Consulting has proudly partnered with some of Australia's most well-regarded superannuation funds to deliver their Annual Member Meetings, including:

  • Australian Food Super (formerly AMIST)

  • Australia Post Super

  • AvSuper

  • Commonwealth Superannuation Corporation

  • Equip Super

  • ETSL and associated funds

  • NSW Fire Super

  • And many others across the industry

Each fund brings its own culture, membership base and governance requirements and we tailor our approach accordingly. Our experience across diverse funds means we bring best-practice insights to every engagement, while always putting your specific needs first.

Let's make your next AMM your best yet

Whether you're running your first AMM or looking to elevate an established process, Mayflower Consulting has the expertise, the tools and the passion to make it a success.

Get in touch with the Mayflower Consulting team today to discuss how we can support your Annual Member Meeting from planning through to post-event delivery.

“Mayflower is a valued partner to our organisation. I have found them to be very responsive and refreshingly willing to present their own views. Their experience and strategic advice are excellent.” - Super Fund CEO