Most product disclosure statements technically satisfy the regulatory standard. They are clear, concise and effective - on paper. At our recent PDS Managers Roundtable we heard from guest speaker Mia Lander, a clinical psychologist - we are designing PDSs for an ideal reader and that reader almost never exists - least of all at the time that a disclosure is actually read.
Read MoreI spent years working in advertising agencies and when I left we were still using Google Sheets and shared calendars. We'd looked at other systems, and we'd done the research, but still nothing got off the ground. When I moved into financial services consulting, I found myself working with clients who faced similar challenges. Different industry, higher stakes, identical root cause.
Read MoreDesign and Distribution Obligations (DDO) have now been embedded in the regulatory landscape for several years. Most organisations have completed the foundational work. TMDs are in place, frameworks are documented and processes exist. The question ASIC is now asking is more direct. Can you demonstrate that your framework is working in practice?
Read MoreIn financial services, the problem with hiring strong Product Management talent is not usually a lack of applicants. It is finding the right people in a market that is changing fast, where adaptability matters just as much as technical skill. A worthwhile read from our friend Victoria Butt at Parity Consulting.
Read MoreAt our recent ASFA National Legislation Discussion Group webinar we had special guest speaker Anthony Saliba, Partner in Deloitte's actuarial consulting practice discussing APRA's consultation on the Retirement Reporting Framework.
Read MoreAt our recent PDS Managers roundtable webinar, Emily Turnbull, Jillian Button and Julia Clemente from Allens provided a rundown of recent greenwashing actions and trends.
Read MoreAt our recent ASFA National Discussion Group, we had Andrew Brown from Adaptive Cultures join us to unpack what it really takes to create a genuine “Speak Up” culture. You’ve probably heard the line “Don’t come to me with a problem unless you have a solution". Read on as we explain why that line shuts people down and what you can say instead.
Read MoreI spent over 25 years in advertising agencies before moving into PDS and product management. People sometimes assume it was a big leap. In reality, it felt surprisingly familiar. In this blog, our Operations Director, Jenny Calcott, explores exactly how those two worlds overlap.
Read MoreProduct leaders across financial services are putting enormous effort into governance reform right now. More committees. More documentation. More oversight. More sign-off layers.
Read MoreWith 31 March 2026 fast approaching, a lot of teams have moved past “what’s changing?” and into the harder question: how do we implement this in a way that works for customers, frontline staff, management, Boards and the regulator?
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